ServiceNow Deakin - LEGACY Production (Vancouver) (2024)

STAFF: WI - Xetta Finance user guide

Last modified 1 week ago

Student Central uses the Xetta cashiering system across each campus. Xetta processes transactions, records receipts and performs reconciliations. Accepted forms of payment: Cheque (in person on campus) Debit (in person on campus) Visa/Mastercard AB (Already Banked) The attached user guide outlines the steps: Create a receipt Amend a rece...

Staff Systems Support / Xetta

OneStop Secure User Guide for Student Central v1.2.pdf [view]

their number. • Locate the correct record and click Select. • The student details will auto populate No G201000234 ‘. This receipt number will be the newly generated correct receipt and should always End of Day 6.1 Check Register Balance on Screen 49 6.2 Print Audit Report (if register does

What should I do if I receive an email saying I have a Tax File Number (TFN) verification error?

Last modified 5 days ago

A Tax File Number (TFN) verification error indicates that Deakin couldn’t verify your TFN or the TFN you provided to Deakin is incorrect. Check your details It is urgent that you check your personal the records you have with Deakin in StudentConnect. Double check spelling, spaces

Fees, Scholarships and Fin. Assistance / Fees / HELP

How do I register to receive my results by SMS?

Last modified 05-07-2023 14:30:07

to your mobile?’, tick the ‘YES’ checkbox and then select ‘SAVE’. Be sure to also check your listed mobile phone number is correct and current. You only need to register once to receive results on StudentConnect. Please note that sometimes text message delivery can take a little

Exams, Results and Assessment / Results

How do I switch between part-time and full-time study?

Last modified 2 months ago

, then please check to see if the number of units you are taking will impact the Enrolment conditions or check StudentConnect for the value of the units you are enrolled in. Changing the number of creditThe number of credit points (CP) you enrol in for a study period

Enrolment Help and Changes

How do I confirm that I have submitted my TFN (Tax File Number)?

Last modified 9 months ago

You can confirm that you have supplied your Tax File Number (TFN) by checking your invoice in StudentConnect. You’ll see in the top-right corner whether ‘Tax File Number Supplied... File Number

Enrolment Help and Changes / First Time Enrolment

How do I apply for my Tax File Number (TFN)?

Last modified 6 months ago

Domestic students If you’re an eligible domestic student and don’t already have a Tax File Number (TFN), you can apply for one through the Australian Taxation Office (ATO) Apply for a TFN webpage Australia or upon entering Australia, please visit the ATO's Apply for a TFN webpage.

Enrolment Help and Changes / First Time Enrolment

Can you confirm I have successfully enrolled?

Last modified 9 months ago

in StudentConnect, through to the end, selected 'FINISH ENROLLING' and received a confirmation number . If you don’t see a confirmation number , check that you have completed all... and check your enrolment

Enrolment Help and Changes

When are the University breaks?

Last modified 8 months ago

dates Deakin will be closed by selecting your study period on the Important dates webpage. Please note that our libraries may still be available on some days when the Uni is closed, please check

Enrolment Help and Changes / Important Dates

Can I change my End-of-unit assessment (EoUA)/exam location?

Last modified 2 months ago

assessment. If you have a mix of campus and online units, please ensure your EoUA/exam location/s are correct based on where you are located. If your EoUA/exam location is not correct , please complete

Exams, Results and Assessment / Exams

Is Student Central open?

Last modified 09-08-2023 15:19:07

Please check the Student Central webpage for the times and dates you can contact Student Central. You can contact Student Central by: submitting an enquiry through the form below calling 13 DEAKIN (13 3325) if you’re within Australia or +61 3 9244 6333 from overseas for enrolment

Directions / General Wayfinding

What is my Library ID number?

Last modified 6 months ago

Your Library ID number is the number used to identify you when using the Library's services. You can find your Library ID number in a few ways: listed under the barcode on your Deakin Card. It is the number starting with 'X011'. when you log into your Library Account you will see

Directions / Library

My phone number has changed. How do I update it to receive my results by SMS?

Last modified 6 months ago

Your results will be sent to the mobile phone number found in your 'Postal address' details in StudentConnect. You can update your mobile phone number by selecting the 'Contact details' option on the left hand menu under 'Personal details'.

Exams, Results and Assessment / Results

How do I find my Deakin student ID number?

Last modified 09-08-2023 15:14:02

You can find your student ID number listed in a few different places including: on your Deakin Card under your name and course code in DeakinSync at the top left corner of the screen beneath your name in StudentConnect on the right-hand side of the screen below your name.

ID Cards and Access / Deakin Card - Use

How do I get a Working with Children Check?

Last modified 6 months ago

If you're studying a course with professional experience or placements where you'll be interacting with children, then you'll need to hold a current Working with Children Check . Your course page out how to apply for a Working with Children Check on the Victorian Working With Children

Placements and Work Integrated Learning

I received my results by SMS last trimester. Do I need to register again?

Last modified 5 weeks ago

. Your results will be sent to the mobile phone number listed in your postal address in StudentConnect, so update it if your number changes. If you previously cancelled receiving your results by SMS but now wish to again , then log in to StudentConnect and select ‘Register for SMS

Exams, Results and Assessment / Results

STAFF: WI - How to process a HDR Confirmation of Enrolment (CoE) extension

Last modified 3 months ago

ServiceNow enquiry case: Select Assign to me and check that the Assignment group is correct . Set Category address Passport number OHSC International Compliance team check...: Passport number

Visa and Compliance / Confirmation of Enrolment Production

What is a Unique Student Identifier (USI)?

Last modified 3 months ago

is required. If verification is not successful, please double check what you have entered exactly matchesYour Unique Student Identifier (USI) is your individual education number for life ‘USI verification’ on the left-hand menu, under ‘Personal Details’. You will need to check

Enrolment Help and Changes

I've intermitted but can I extend this?

Last modified 7 months ago

study plan. Please note that intermission taken due to the impact of COVID-19 during Trimester. If you are unsure how to calculate your intermission allowance, please contact Student... again through StudentConnect

Enrolment Help and Changes / Intermission

STAFF: WI - How to amend a discontinuation application

Last modified 5 weeks ago

case  Select Assign to me and check that the Assignment group is correct . Set Category to Enrolment relevant description Select Save. Identify the student type ( check correspondence code in Callista

Enrolment Help and Changes / Discontinuation

STAFF: Handling Cross-Institutional (Outbound) Transcripts (Australian Transcripts) and My eQuals

Last modified 3 months ago

to me and check that the Assignment group is correct . Do not change Requestor to Student. Set Category. There is no need to print a hard copy. Check and follow up external unit enrolments action: Check that the hard copy academic document is either an original transcript

Transcripts, Documents and Letters / Academic Transcript

ServiceNow Deakin - LEGACY Production (Vancouver) (2024)
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